Frequently asked questions

Yes. Calls, emails, quotes and the site itself can all be in English. We're based in Coppet, between Geneva and Nyon, and a good part of the region's business runs in English. Your site can also be bilingual French and English if your customers are split — that falls under the Bespoke plan.

Seven working days from the moment you approve the mockup — not from the order. The design phase takes as long as it needs: you adjust as much as you like, with no clock running. The day you say "this is right", the seven days begin.

That applies to the Essential plan; allow two weeks for Pro, and a schedule agreed together for a bespoke project. In every case the date is written into your quote, and it commits us contractually.

You approve the full mockup before we build anything. If it doesn't work for you, you get a full refund.

A website is paid for once and works for you for years. Three interest-free instalments exist for that — and nothing stops you starting with Online presence from CHF 790, then growing the site as your business follows.

A fifteen-minute call, then your feedback on the mockup. We handle everything else.

Entirely. The domain, the hosting and the site are in your name from day one. You're tied to no one and can transfer everything whenever you want.

We do. You send us the request — a text to change, a photo, a new page — and we take care of it. Nothing to learn, nothing to operate, and no risk of breaking anything. It's included for the first 2 months, and we stay reachable well beyond.

Yes: online calendar, payment, newsletter, CRM, WhatsApp, Google Business. We set up whichever integrations you need during the build.

Yes. Up to 3 monthly payments at no additional cost. If you need to spread it over longer, that's possible too: a surcharge then applies, proportional to the number of instalments. The exact amount appears on your quote, before you sign anything.